Public & Private Cloud
Choose the cloud deployment model that’s right for your users, data, and IT resources
PUBLIC/PRIVATE/HYBRID CLOUD
What’s the Difference?
UCaaS and CCaaS solutions can be delivered in a few different ways. These fall into the categories of public Cloud and private Cloud. A combination of these, called a hybrid model, houses some data and apps in the Cloud, while others remain at the customer’s location, on-premises.
What is a Public Cloud?
This model uses multi-tenant architecture, where all business users share the same common hosted servers
What is a Private Cloud?
Also known as virtualized architecture, this is a single-tenancy model, where each organization gets its own software “instance,” which can be tailored more specifically to the needs of the tenant.
Different Clouds Models Provide Different Opportunities
Advantages
Most cost-effective
On-demand scalability
High availability
Zero maintenance
Easy deployment
Drawbacks
Low customization
Lower compliance
Lower daily performance
Loss of flexibility and control
Less security and privacy
Advantages
Customizable, flexible
High security, dedicated
High-performance
Regulation, compliance
Efficient, high availability
Drawbacks
Capital, IT costs
High maintenance
Difficult to deploy
Harder to scale
Space limitation
Which Cloud Model Is Right for You?
While the public and private model suite different purposes, they each reduce the cost and space of housing the entire UC or Contact Center at the business’s location.
Large enterprises often choose a private Cloud, which offers greater customizability and tailored security. On the other hand, a public Cloud is less expensive because it’s easier to support and deliver—especially on smartphones and tablets. However, it’s much less customizable.
Barry can help you determine which model best suits your data needs. In all cases, though, your Cloud solution will be more available, flexible, scalable, resilient, and require fewer IT resources.